shift   gears

We had the opportunity to discuss the future of customer collaboration with three Customer Success leaders. Varda Tirosh @Optimove, Ziv...

Building customer relationships is an integral part of running a healthy and successful company. After all, customers are the whole...

The Covid-19 pandemic changed the way we work forever. Now, most companies are operating out of home offices or are hybrid. This shift in...

So, you are using Slack with your prospects and customers and you’re loving it--great! However, you may be at a bit of a standstill with...

We’ve all been there before: you reach out for assistance with an issue, the service agent has little to no context and tries to quickly...

There is no doubt that Slack has changed the game when it comes to intra-company communications. Companies using Slack are seeing a major...

In June of 2020, Slack introduced Slack Connect, a new facet to Slack that allows companies to connect with their customers, partners,...