top of page


shift gears
Automate your Slack customer channels, at scale
equip your remote teams with the best SaaS tech
Our design partners

ignite your customer engagement
worknet comes with built-in personalized sequences tailored to usage data, ensures no issue is left behind, and provides conversation insights.
take control
-
Automatically identify messages requiring your attention.
-
Manage ticket status without switching between Slack and Zendesk.
-
Handle internal notes and satisfaction surveys natively in Slack.
-
Initiate a conversation with Slack users at scale using bulk-messaging.
-
Filter messages, channels, tickets, and requests in one thread.
-
Experience no more queues or triage overlap with group channels organized by actual usage, by each member.
32%
reduction in time-to-resolution
134%
improved response time
25%
more peer-to-peer help
Start today

one-inbox

#one-inbox
Stop switching channels and focus on what's important.
-
Automatic identification of all pending items
-
Notification for recently created issues
-
Escalate to your team for help
-
All native inside Slack


#proactive-alerts
No need to access BI dashboard to ensure that you meet pre-defined metrics and targets. Get notifications for:
-
Conversations that haven't been resolved in 36 hours.
-
Conversations with more than x people, y messages.
-
Recognize team members that helped their.

proacive-alerts
reporting

#reporting
-
Measure service metrics like, response time, time to resolution.
-
Leaderboard for requestors, contributors and support team.
-
Get info about message volume and load.

bottom of page