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Top 10 best Drift alternatives 2025

10 Best AI SDR Chatbot Platforms to Replace Drift (2025 Comparison)

Looking for a  alternative?
You’re not alone — with Drift’s exit from the market, many marketing leaders are seeking modern AI SDR chatbot solutions that engage visitors, qualify leads, and book meetings automatically.

In this guide, we’ve analyzed the 10 best AI and hybrid SDR chatbot providers — including  — to help you choose the right one for your business.
We compared them across pricing, AI sophistication, integrations, lead qualification quality, and ease of use, and included real G2 user ratings.

Vendor Best For Pricing AI Approach Integration Depth Lead Qualification Ease of Use Distinctive Strength
Worknet PLG/B2B SaaS needing in-app proactive SDR + hybrid human handoff $$ (custom) LLM + action-taking AI; hybrid with human experts Extensive (Salesforce, Zendesk, Slack/Teams, analytics & data sources) Very High (behavioral + contextual) Very High (guided setup, low friction) Only platform combining proactive in-product engagement, Slack/Teams expert loop-in, and continuous learning from humans
Qualified (Piper) Salesforce-centric ABM, high-value inbound $$$ Hybrid (rules + generative) Deep (Salesforce-first, MA tools) High Medium #1 Salesforce alignment; rich routing/playbooks
ZoomInfo Chat (Insent) Data-enriched ABM; identifying anonymous visitors $$$ Rules+NLP, data-driven Deep in SalesOS + CRMs High Medium Instant firmographic enrichment & routing
Conversica High-volume follow-up & nurture (email/SMS/chat) $$$ Mature NLU + templated generation Broad (Salesforce, HubSpot, Eloqua) High Medium Human-like multi-touch persistence
G2 Monty (Beta) Capturing buyers on G2 + website $$ GPT-4 fine-tuned on your content Growing (G2 + CRM) High High Deployed on your G2 profile + site
Intercom (Fin + Bots) All-in-one sales+support comms $$–$$$ (+ Fin usage) Fin (GPT-4) for support + rule bots for sales Very broad (250+ apps) Med–High High Unified inbox, tours, help center
HubSpot Chat Teams already on HubSpot CRM Free–$$ Rule-based (AI expanding) Native to HubSpot Med–High Very High Free entry, zero-friction CRM sync
Tidio (Lyro AI) SMB/ecom & lean B2B teams Free–$ GPT-powered Lyro + visual flows Broad via Zapier Medium Very High Great value; multi-language
Freshworks Freshchat (Freddy AI) Omnichannel sales+support $–$$ /agent Freddy intents + routing Deep in Freshworks Med–High Medium Strong WhatsApp/mobile support
Crisp Startups/SMB needing unified inbox + bots Free–$ (flat) Assistive AI answers + scenarios Many via plugins/APIs Medium High Co-browsing, video/audio in widget

Deep Dive Reviews

Below you’ll find detailed reviews of each platform — what they do best, how they work, their pricing, integrations, and what real users say.

🏆 Worknet — Best Overall Drift Replacement

Worknet is an AI-powered in-app chat platform that proactively engages users throughout the customer journey — from trials to expansion. Unlike traditional website-only bots, Worknet lives inside your product or app, identifies user intent signals, and starts relevant conversations automatically.

Why it’s #1:

  • Proactive in-app SDR: catches users at key friction points and boosts trial conversions
  • Hybrid handoff: loops in the right human experts via Slack or Microsoft Teams when needed
  • Action-taking AI: not just answers, but can trigger workflows (plan upgrades, support tickets, CRM updates)
  • Continuous learning from every human resolution to increase automation over time

Highlights:

  • AI sophistication: Uses LLMs plus contextual RAG and behavior analysis
  • Integrations: Salesforce, Zendesk, HubSpot, Segment, Snowflake, Slack, Teams, and more
  • G2 rating: 4.9/5 — praised for ease of use and major boosts to resolution times
  • Pricing: mid-market custom (ROI-focused; pays for itself with just a few conversions)

Perfect for PLG and SaaS companies that want to convert signups, prevent churn, and enable sales conversations inside their product.

Qualified (Piper)

Qualified offers Piper, an AI SDR that engages site visitors, qualifies them, and books meetings — deeply integrated with Salesforce. It excels at ABM: showing VIP visitors a tailored experience.

  • AI: hybrid of deterministic rules + GPT-powered answers
  • Integrations: deep Salesforce + MA platforms
  • G2 rating: 4.9/5
  • Pricing: $$$, typically $3K+/month

Best for Salesforce-centric mid-market and enterprise B2B companies.

ZoomInfo Chat (Insent)

ZoomInfo Chat uses ZoomInfo’s firmographic and intent data to identify anonymous visitors and engage them in real time.

  • AI: rules + NLP, data-driven personalization
  • Integrations: Salesforce, HubSpot, Marketo
  • G2 rating: 4.5/5
  • Pricing: $$$, usually bundled with ZoomInfo SalesOS

Best for ABM teams already using ZoomInfo data.

Conversica

Conversica pioneered AI SDR assistants. It persistently follows up with leads by email/SMS/chat until they respond or book.

  • AI: battle-tested NLU + dynamic templated responses
  • Integrations: Salesforce, HubSpot, Marketo
  • G2 rating: 4.5/5
  • Pricing: $$$ enterprise

Best for companies with high lead volume needing relentless follow-up.

G2 Monty (Beta)

Monty is a GPT-4 powered SDR bot you can place on your site or even on your G2 profile, trained on your content to answer questions and qualify buyers.

  • AI: GPT-4 + content fine-tuning
  • Integrations: emerging (CRM + G2)
  • G2 case study ROI: 70× pipeline ROI
  • Pricing: $$ usage-based

Best for SaaS vendors with traffic on G2 and rich product content.

Intercom (Fin + Custom Bots)

Intercom offers Custom Bots for lead qualification plus Fin (GPT-4) for support, making it a flexible all-in-one.

  • AI: rule-based bots + GPT-4 support answers
  • Integrations: 250+ (Salesforce, HubSpot, Slack)
  • G2 rating: 4.5/5
  • Pricing: $$–$$$ + usage

Best for companies wanting unified sales + support chat.

HubSpot Chat

HubSpot offers a built-in chatbot in its CRM. It’s simple, fast, and integrated — great for small teams.

  • AI: mostly rule-based (AI expanding)
  • Integrations: native HubSpot ecosystem
  • G2 rating: 4.4/5
  • Pricing: Free–$$ (bundled in CRM)

Best for SMBs and startups already on HubSpot.

Tidio (Lyro AI)

Tidio is a popular SMB chatbot with GPT-powered Lyro for answering questions and visual builder for qualification.

  • AI: GPT + rules
  • Integrations: Zapier, Shopify, WordPress
  • G2 rating: 4.7/5
  • Pricing: Free–$

Best for small B2B/ecom teams wanting fast ROI.

Freshworks Freshchat (Freddy AI)

Freshchat blends AI bots (Freddy) with human chat across channels like WhatsApp, site, and mobile.

  • AI: intents + knowledge-based answers
  • Integrations: Freshworks stack + Slack + CRM
  • G2 rating: 4.4/5
  • Pricing: $–$$ /agent

Best for omnichannel sales+support teams.

Crisp

Crisp offers unified inbox + chatbot + co-browsing and video, with great value pricing.

  • AI: assistive answer bot + automation
  • Integrations: Slack, HubSpot, Salesforce
  • G2 rating: 4.5/5
  • Pricing: Free–$

Best for startups and SMBs needing affordable chat with rich features.

Final Thoughts

In the post-Drift world, AI SDR chatbots are essential to capture and convert demand.

If you want the most advanced, proactive replacement, choose Worknet — it uniquely combines:

  • Proactive in-app engagement
  • Action-taking AI
  • Seamless Slack/Teams handoff
  • Continuous learning from human experts

Worknet doesn’t just chat — it drives revenue by converting trials, upselling users, and preventing churn.

FAQs

❓ What are the best Drift alternatives in 2025?

The best Drift alternatives in 2025 include Worknet, Qualified, Intercom, Tidio, and Crisp. These platforms offer faster setup, stronger AI capabilities, and more flexible pricing than Drift, making them ideal for B2B sales and support teams.

❓ Is Worknet a good alternative to Drift?

Yes. Worknet is a strong Drift alternative built for both inbound SDR and post-sales support. It combines AI SDR chat, agent assist, and hyper-personalized nudges, and integrates natively with Salesforce, HubSpot, and Slack.

❓ Why are companies switching from Drift?

Many companies are switching from Drift due to rising costs, slower implementation, and rigid rule engines. Newer platforms like Worknet offer faster deployment, broader integrations, and better AI-powered engagement.

❓ What features should I look for in a Drift alternative?

Look for fast setup, native CRM integrations, AI-driven conversations, customization flexibility, and transparent pricing. Multi-channel support (in-app, website, Slack/Teams) is also increasingly important in 2025.

❓ Are there cheaper alternatives to Drift?

Yes. Worknet and several other platforms offer similar or better capabilities at lower cost. Worknet, for example, offers unlimited AI SDR and agent assist interactions for a flat monthly fee.

❓ How does Worknet compare to Drift?

Worknet can go live in one day, supports personalized outbound and in-app chat, integrates deeply with CRM and support systems, and continuously learns from human experts—something Drift’s rigid flows can’t match.

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Top 10 best Drift alternatives 2025

written by Ami Heitner
September 16, 2025
Top 10 best Drift alternatives 2025

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