Designed for how
you want to work
Work in Slack. Add Worknet for automation, integration and engagement tools. Worknet empowers you to collaborate with customers to offer a better experience and build team-led value.
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What Worknet Can Do For You
Upsell/Cross-Sell
Customer Satisfaction
Ticket Deflection
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One Unified Inbox
Create a ticket, refer or dismiss and avoid redundant handling.
Prioritize strategic customers or order by time posted
Manage all Messages across all channels from a single location
Automated Guidance
Guide users for the next best actions to boost business outcome. Examples include: low engagement, drop in product adoption.
Bulk Messaging
Send bulk messages to channels and individuals informing them about release note, outages, etc.
Insights
Reveal engagement insights including: response time, account health score, team workload.
integrated controls
Seamless bi-directional sync with Salesforce and Zendesk. Intelligence identifies and creates tickets from messages.
trusted partner
SOC 2 Type II compliant for data security
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