

shift gears
Automate your Slack customer channels, at scale
equip your remote teams with the best SaaS tech
Our design partners

ignite your customer engagement
worknet comes with built-in personalized sequences tailored to usage data, ensures no issue is left behind, and provides conversation insights.
what Worknet can do for you
upsell/cross sell
ticket deflection
customer satisfaction
“
Worknet helped us better engage with our prospects during PoC, improving conversion rate significantly
”
Director of Sales, Enterprise Accounts
Two steps setup
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Install the Worknet app for Slack
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Add it to all channels that you'd like it to help you monitor.
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Supporting public, private and Slack connect channels

Engage proactively with Emojis

👀 Assign the message to yourself
✅ Indicate to your team the message was completed
✍️ Trigger a ticket in Zendesk or Salesforce
🪄 Open the Worknet thread actions for more options
Take control over the chaos
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Worknet will automatically identify any item that needs your attention
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Natively integrated to Slack
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Supporting assign, tagging, snooze, dismiss, etc

Be alerted to take the right actions

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Worknet guides you ensuring the you take the right actions
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Monitors engagement, touch points, tickets
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Can also integrate to your product adoption data source to drive actions
reports
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Obtain service metrics regarding Slack messages.
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See customer success metrics such as first touch, response time and time-to-resolution.
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Present team productivity in a leaderboard.

integrated controls
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Seamless integration with Salesforce and Zendesk.
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Intelligence identifies and creates tickets from messages.

SOC 2 Type II compliant for data security
