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 "@type": "FAQPage",
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   {
     "@type": "Question",
     "name": "What is the difference between product analytics and preventive support?",
     "acceptedAnswer": {
       "@type": "Answer",
       "text": "Product analytics explains behavior through data and trends, while preventive support detects issues in real time and takes action to resolve them."
     }
   },
   {
     "@type": "Question",
     "name": "Can product analytics reduce support tickets?",
     "acceptedAnswer": {
       "@type": "Answer",
       "text": "Analytics can identify issues but cannot directly prevent tickets without an action layer."
     }
   },
   {
     "@type": "Question",
     "name": "What tools are used for product analytics?",
     "acceptedAnswer": {
       "@type": "Answer",
       "text": "Popular tools include Pendo and Amplitude."
     }
   },
   {
     "@type": "Question",
     "name": "Why is real-time detection important?",
     "acceptedAnswer": {
       "@type": "Answer",
       "text": "It allows teams to act while the user is still in the workflow, preventing issues before they escalate."
     }
   },
   {
     "@type": "Question",
     "name": "How does preventive support improve adoption?",
     "acceptedAnswer": {
       "@type": "Answer",
       "text": "By guiding users during friction, it helps them complete workflows and adopt key features."
     }
   },
   {
     "@type": "Question",
     "name": "Should companies replace analytics with preventive support?",
     "acceptedAnswer": {
       "@type": "Answer",
       "text": "No. They serve different purposes and work best together."
     }
   },
   {
     "@type": "Question",
     "name": "How does AI improve preventive support?",
     "acceptedAnswer": {
       "@type": "Answer",
       "text": "AI connects signals, detects patterns, and enables real-time intervention."
     }
   },
   {
     "@type": "Question",
     "name": "Can analytics tools act in real time?",
     "acceptedAnswer": {
       "@type": "Answer",
       "text": "Most analytics tools focus on reporting and do not provide real-time intervention."
     }
   },
   {
     "@type": "Question",
     "name": "What is customer friction?",
     "acceptedAnswer": {
       "@type": "Answer",
       "text": "Customer friction is any point where a user struggles or fails to complete an action."
     }
   },
   {
     "@type": "Question",
     "name": "How does this relate to expansion?",
     "acceptedAnswer": {
       "@type": "Answer",
       "text": "Friction and usage signals can indicate readiness for expansion and growth opportunities."
     }
   }
 ]
}
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