AI adoption agent for employees

The AI agent for the apps your company buys

Your employees use dozens of apps nobody built a walkthrough for. Worknet sits with every employee inside each one: it onboards them, answers from your own policies, does the work within the permissions IT sets, and brings in the right person when only a person knows. No changes to the vendor's app, no flows to build.

01
Day one
Profile, benefits and time entry set up with the employee, not left to a checklist.
→
02
Every app
The same agent in HR, CRM and finance. Nothing asked twice.
→
03
Insight
IT sees where people get stuck, in every app.

Watch: a new employee's first week across HR and CRM apps (2 min)

What it is

What is an AI adoption agent for employees?

An AI adoption agent for employees is software that sits inside the business applications a company buys, such as HR, CRM and finance tools, and helps each employee succeed with them. Instead of pre-built walkthroughs and tooltips, it understands each employee's role and screen, answers questions from company policies, guides them through tasks and completes steps within limits IT sets. It brings in a person when only a person knows, and shows IT and app owners where employees get stuck.

In one sentence

Worknet is an AI adoption agent for the software your customers use and the software your employees use. Employee digital adoption platforms such as WalkMe, Whatfix and Pendo are the previous generation of this category: they show every employee the same authored guidance. Worknet decides, per employee and per moment, what help is needed.

Built for IT

Rollout. Control. Every app.

One agent, three things IT cares about.

Rollout

Rolls out over the apps you already bought.

The momentIT needs a new HR app adopted, and the vendor won't build walkthroughs.
What Worknet doesDeploys as a Chrome or Edge extension through Google Admin or Intune, on top of the app as it is. No vendor ticket, no integration project.
OutcomeEmployees supported in week one, not after a rollout program.
Control

It acts. IT decides how far.

The momentAn employee reaches pay and bank details in the HR app.
What Worknet doesThe agent explains and leaves the typing to them. IT decides what it may read and do in each app, down to metadata-only mode.
OutcomeHelp where it's safe, hands off where it isn't.
Every app

Learns the employee once. Helps in every app.

The momentOn Thursday the same employee opens the CRM for the first time.
What Worknet doesThe agent already knows their role and how much help they want. HR and IT see aggregated, anonymous themes: which policies confuse people, which screens slow them down.
OutcomeOne agent across the stack, and evidence for the next renewal.
How the category got here

Three generations of helping employees adopt software.

Gen 1
Intranet and IT tickets

The employee leaves the app to search the intranet, or files a ticket and waits. The answer exists, but it is somewhere else.

Reactive
Gen 2
Digital adoption platforms

WalkMe, Whatfix and Pendo bring guidance into the app as authored walkthroughs and tooltips. Every employee sees the same flow, built and maintained per app by an admin team.

Pre-authored
Gen 3
AI adoption agents

Worknet reads each employee's role and screen, answers from your policies with the source and does the permitted work. One agent across HR, CRM and finance, per employee, not per flow.

Agentic, per employee
Versus employee DAPs

AI adoption agent vs. employee digital adoption platform

Employee DAPs ship the same authored guidance to everyone, app by app. An AI adoption agent decides what each employee needs, answers them, and does the work, across apps.

Employee DAP (WalkMe, Whatfix, Pendo)
AI adoption agent (Worknet)
Guidance
Authored walkthroughs, tooltips, task lists per app
Decided per employee, per moment
Questions
Links to a help hub or knowledge base
Answers from your policies, with the source
Actions
Points at the field
Fills it in, within IT's permissions
Across apps
Content built and maintained per app
One agent that knows the employee in every app
Setup
Build each flow in an editor
Turn it on and describe the goal
Deployment
Vendor-hosted; private options vary by vendor
SaaS in the US or EU, or inside your own AWS VPC
How it works

Live across your apps without a rollout project.

No walkthrough builder, no vendor ticket, no services engagement. IT deploys the extension and describes the goal; the agent does the rest.

  1. 1
    Connect your knowledge

    SharePoint, Confluence, Notion, handbooks and your HR system. Worknet answers from your own policies, with the source.

  2. 2
    Describe the outcome in plain English

    "Help every new hire finish benefits enrollment in week one." That is the whole spec.

  3. 3
    Deploy to the apps you choose

    Deploy the Chrome or Edge extension through Google Admin or Microsoft Intune. It guides, answers and acts per employee; nothing to rebuild when an app updates.

  4. 4
    Security IT signs off on

    SSO over SAML 2.0 or OpenID Connect, admin roles, metadata-only mode, US or EU processing or your own AWS VPC. SOC 2 Type II.

Questions teams ask

Questions IT teams ask.

What is the difference between an AI adoption agent and a digital adoption platform for employees?

A digital adoption platform shows every employee the same authored walkthroughs and tooltips, built and maintained per app. An AI adoption agent reads each employee's role and screen, answers their questions from company policy, and completes steps within the permissions IT sets. Walkthroughs are content; an agent is a teammate.

Do we need the software vendor to change anything?

No. Worknet runs on top of the app through a browser extension for Chrome and Edge, deployed with Google Admin or Microsoft Intune. There is no change to the vendor's product and no ticket in its queue.

Does it work in desktop apps?

No. Worknet covers web apps in Chrome and Edge, which is where most HR, CRM and finance software now runs. Desktop-only applications are not supported.

How does Worknet handle security and data?

Employees sign in through your SSO over SAML 2.0 or OpenID Connect, with Okta, Auth0 and other identity providers. Admin roles control who configures the agent and what it may do in each app, and metadata-only mode limits it to page structure and labels. Data is processed in the US or EU, or inside your own AWS VPC. Worknet has completed a SOC 2 Type II audit; the report is available on request.

Does it work across more than one app?

Yes. The same agent works across the apps a company buys, from HR to CRM to finance. It remembers the employee's role and preferences, so nothing is asked twice.

Does the same product work for our customers?

Yes. Worknet is one AI adoption agent for the software your customers use and the software your employees use. Inside a SaaS product it handles onboarding, trial conversion and expansion.

See Worknet onboard your employees in the apps you already bought.

Bring one app your people struggle with. We'll show the agent handling a new hire's first week in it, in under 30 minutes.

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