Not a product tour. Not a chatbot. Worknet is an AI adoption agent for the software your customers use and the software your employees use. It works out what each user needs next and gets them there: from first login, through trial, to the features that grow the account.
Watch: a new user's first day and third week with Worknet (2 min)
An AI adoption agent is software that sits inside a SaaS application and actively helps every user succeed with it. Instead of pre-authored product tours, tooltips and checklists, it reads the screen, understands where each user is, answers questions from company knowledge, guides them through workflows and takes actions on their behalf. It covers the whole user lifecycle: onboarding new users, converting trials to paid, driving adoption of the features that expand the account, and keeping users from leaving in silence.
Worknet is an AI adoption agent for the software your customers use and the software your employees use. It sits with every user inside the app, offering proactive support and onboarding. It answers with context, acts on the user's behalf within the permissions you set, and brings in the right person from your team when needed. For SaaS companies, what it learns becomes expansion signals for sales, risk alerts for success, and fixes for product. For IT, it rolls out across the apps you buy with no vendor changes and shows where employees get stuck. An AI-native alternative to Pendo, WalkMe and Appcues.
The same agent, three moments where revenue is won or quietly lost.
The user leaves the product to find an answer, or waits for a human. Knowledge exists, but it is somewhere else.
Pendo, WalkMe, Appcues and Userpilot bring guidance into the product as authored tours, tooltips and checklists. Every user sees the same flow, built in advance by a product or CS team.
Worknet reads each user's screen and context, decides what that person needs, answers from your knowledge and takes the action. Onboarding, trial conversion and expansion handled per user, not per flow.
Digital adoption platforms ship the same authored guidance to everyone. An AI adoption agent decides what each user needs, answers them, and does the work.
Worknet vs Pendo · Worknet vs Appcues · Worknet vs WalkMe · For employee apps
No flow builder, no engineering ticket, no six-week rollout. Your Success or Sales team describes the goal; the agent does the rest.
Help center, docs, Slack, CRM. Worknet answers from what your company already knows.
"Get every trial user to connect their data source in week one." That is the whole spec.
It watches, guides, answers and acts, per user. Adjust the goal any time; nothing to rebuild.
Pendo for analytics, a chatbot for support: Worknet sits beside them and hands off to a human when one should step in.
A product tour shows every user the same pre-written steps. An AI adoption agent reads each user's screen and context, decides what that person needs, answers their questions and can take the action for them. Tours are content; an agent is a teammate.
Worknet is the AI-native evolution of the digital adoption platform. It solves the problems DAPs like Pendo, WalkMe and Appcues were built for, onboarding, adoption and activation, with a per-user agent instead of authored flows.
For most self-serve and mid-market trials, yes. Worknet handles setup, answers questions and guides users to first value inside the product, and escalates to a human only when that adds value.
It can, or it can run alongside them. Teams typically keep analytics tooling and let Worknet take over guidance, onboarding and in-app support.
Minutes for the first guidance. Your Success or Sales team writes the goal in plain English; Worknet builds and ships it in your product without engineering.
Any web application, plus Slack, with Microsoft Teams coming in the next few weeks. It connects to 100+ tools including Salesforce, Zendesk, HubSpot, Jira, Notion and Confluence, and to any MCP or REST API.
Bring one real onboarding or trial problem. We will show you how Worknet handles it in your product, in under 30 minutes.