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The best support solution on                      

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Provide seamless support to your team members, reduce missed messages and response times, and increase visibility into the work being done by your team.  

Try Worknet Free Today!

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Look who is leading the way
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reimagine   your
help desk experience

"With Worknet, Financial Force was able to automate the creation of Zendesk tickets from Slack, providing visibility into internal support work that wasn't previously captured. This led to improved visibility into the volume of tickets and a more efficient support process."

Richard Hall 

Senior Director of Business Ops

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Advanced Reporting

  • Measure service metrics such as first response time and time to resolution
  • Access to a leaderboard for requestors, contributors and support team 
  • Gain visibility into message volume and workload 
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Seamless integration

Let your team keep working natively in Slack, while capturing all requests in Zendesk automatically, including:
  • Full Slack Message Threads
  • Link back to Slack Message for Attachments
  • Bi-Directional Sync of Comments on Tickets in Zendesk back to Slack Threads
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For whom
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