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collaborate with customers via slack and deliver the experience customers demand today

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Zendesk & Salesforce integration


Modern collaboration for customer success

Team collaboration platforms (mainly Slack and Microsoft Teams) have recently became widely used for business collaboration, from POCs, through onboarding, ongoing CS service and support. But like with most things, too much of a good thing can cause problems. When it comes to working with customers, you don’t want to miss messages and lack the ability to properly manage those communications. 

Are you concerned that customers will abuse the team collaboration tools and circumvent support? Perhaps you fear customer messages will be lost in a black hole or that your customers will expect an immediate reply. 
Please join us to hear from top Customer Success leaders, Varda Tirosh, Ziv Peled, Or Guz and Boaz Arbel on how they experience modern collaboration, and learn about the latest technologies and best practices to help you develop personal connections with customers and create a stellar customer experience using team collaboration platforms.


Join us on Thursday, April 7, 2022 at 4:00 p.m. IST/9:00 a.m. EST


Varda Tirosh - Chief Customer Officer at Optimove

Ziv Peled - Chief Customer Officer at Appsflyer, Top 25 CS Influencer

Or Guz - Vice President Customer Success at Velocity, Top 25 CS Influencer


Boaz Arbel - Co-founder & CRO, Worknet, Top 100 CS strategist,

Leader of ICSEF